ReLive Physical Therapy & Wellness (“ReLive,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our clinic, requesting an appointment, or otherwise communicating with us.
This Privacy Policy describes the types of information we may collect through our website, how we may use and share that information, and the choices available to you.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Appointment or consultation requests
- Information included in website contact forms
- Communications you send to our clinic
- Information necessary to respond to questions about our physical therapy and wellness services
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, referring website, pages visited, and general website activity.
Please do not submit sensitive medical or health information through a general website contact form unless the form specifically indicates that it is intended and appropriately secured for that purpose.
How We Use Your Information
ReLive Physical Therapy & Wellness may use information collected through our website to:
- Respond to questions and inquiries.
- Process appointment or consultation requests.
- Communicate with you about appointments.
- Provide information about our physical therapy and wellness services.
- Improve our website, services, and user experience.
- Understand website traffic and usage.
- Measure the effectiveness of our marketing efforts.
- Maintain the security and functionality of our website.
- Comply with applicable legal and regulatory obligations.
Text Messaging
Text messaging. If you provide your mobile number and agree to receive text messages, ReLive Physical Therapy & Wellness may send you messages about your inquiry, your appointments, and services that may be relevant to you. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can get help by replying HELP. We do not sell or share your mobile number or text messaging consent with third parties for their marketing purposes.”
Cookies and Website Analytics
Our website may use cookies, analytics technologies, and similar tools to help us understand how visitors interact with the website, improve website functionality, measure traffic, and evaluate the effectiveness of our online marketing.
Cookies may collect information such as browser type, device type, pages viewed, approximate location based on IP address, referral source, and interactions with the website.
Most browsers allow you to control or disable cookies through browser settings. Disabling certain cookies may affect the functionality of some portions of the website.
How We Share Information
We may disclose information to service providers that help us operate our website and business, such as website hosting, analytics, communications, scheduling, and other technology providers. These providers may access information only as reasonably necessary to provide their services to us and subject to applicable contractual and legal requirements.
We may also disclose information when required by law, regulation, court order, legal process, or governmental request, or when reasonably necessary to protect the rights, property, safety, or security of ReLive Physical Therapy & Wellness, our patients, website visitors, or others.
We do not sell or share your mobile number or text messaging consent with third parties for their marketing purposes.
Health and Medical Information
Information submitted through our general website forms is not intended to replace communications through any designated secure patient or medical communication system.
If you become a patient of ReLive Physical Therapy & Wellness, certain health information may be subject to additional privacy protections and practices applicable to patient records. This website Privacy Policy is intended to describe information practices associated primarily with use of our website and online communications.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic communication, or internet transmission can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to websites, scheduling systems, social media platforms, or other services operated by third parties.
ReLive Physical Therapy & Wellness is not responsible for the privacy, security, or information practices of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing personal information.
Children's Privacy
Our website is intended for a general audience. We do not knowingly collect personal information directly from children through our website without the involvement or consent of a parent or legal guardian where required by applicable law.
Parents or legal guardians who believe a child has provided personal information through our website may contact us regarding that information.
Your Choices
You may contact ReLive Physical Therapy & Wellness if you would like to request an update or correction to personal information you have provided to us, subject to applicable legal, medical-record, and record-retention requirements.
You may unsubscribe from applicable promotional email communications by following the unsubscribe instructions provided in those communications.
For text messages, you can opt out at any time by replying STOP to any message. For assistance, reply HELP.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices, or applicable requirements.
When changes are made, the updated Privacy Policy will be posted on this page with a revised “Last Updated” date.
Contact ReLive Physical Therapy & Wellness
If you have questions about this Privacy Policy or our website privacy practices, please contact:
ReLive Physical Therapy & Wellness
Website: www.relivetherapy.com
You may also contact ReLive Physical Therapy & Wellness using the contact information provided on our website.
